At Beckon, we believe when we work together, beautiful and exciting things can happen! First and foremost, we are a people company, and we believe in loving them hard. We want our clients, guests and employees to feel valued. We work hard, but love harder. Hospitality is at the heart of what we do, and we believe every interaction is an opportunity to make someone feel heard, valued and cared for. Our team is always growing, and as a small startup, we are looking for people committed to growth and flexible enough to change with the always- fluid current of our every-changing industry and company. If you're interested in applying for ANY of the jobs posted below here's what you must know:
Send an email/letter/video/whatever of interest to info@beckonhomes.com Get creative. Show us who you are and why you're perfect for the job. Resumes are nice, but we're looking for the right fit personality wise.
Somewhere in whatever you submit, you must, must, must use the word "pineapple". This helps us quickly eliminate who is detail oriented and who can follow direction- both of which are super important to our business.
Working with Beckon offers:
Flexible work environment. Many of our positions can be adjusted to be partially or entirely remote, or you're free to work from our lovely and convenient 12th South office.
Discounted stays at our vacation rentals.
Flex vacation time.
Incentivized pay.
A team that feels like a family.
An ever-changing job where no two days are the same.
Please click on the position for full description, and if interested, follow the instructions above to apply.
*For Full Time- Pay starting at $42,000 per year salaried for excellent, detail-oriented candidates. Full-time employees benefit eligible, including healthcare, dental and 3 weeks paid time off after 60 days of successful employment. Weekends- Sundays especially- are required workdays. Please submit a message/cover letter/email with your resume to be considered* Our Airbnb Cleaners are the core of our company and the hearts of our home. Hiring multiple property professionals willing to get to know our properties inside and out, do full-home cleanings (including laundry), hospitality checks and on-call concierge responsibilities, as requested. About The Company: At Beckon Homes, we welcome 10,000+ guests from all over the world to our home in Nashville, Tennessee, where we represent over 50 properties across the metro area. We are rapidly expanding into new markets, and it's an exciting time to join our family. Hospitality and people are at our core, and every interaction we have is an important one. Our mission is to host our properties in a way that makes our guests feel valued, appreciated and relaxed, so they can freely enjoy their vacations, reunions and celebrations without a worry. Role Purpose Our Vacation Rental Hospitality Turnover Specialists are the backbone of our business thriving and growing. They are detail oriented and meticulous, and wherever they go, they are the heart of that place. They take tremendous pride in a job well done, and will stop at nothing to put a smile on the faces of our guests and property owners. They treat our homes as if they are their own, and they are the most reliable humans on earth. Duties and Responsibilities
Get to know assigned properties inside and out and report any observed issues.
Meticulously care for and clean each property between guests.
Report any and all issues to management in a timely manner.
Check in and out via a web/phone app and provide management with photo documentation of completed jobs.
Fulfill special requests from guests or management.
Organize and distribute supply stock, and notify management of necessary orders as necessary.
Occasionally review turnovers by other specialists to ensure a double layer of quality.
Occasionally clean junior specialists to ensure a standardized, high level of luxury quality.
Assist with restocking properties.
Assist management team with onsite field ops as necessary.
Our cleaners typically perform 6-9 cleans weekly, and the inspection of other cleaners' work, and will never perform more than 9 cleans in a week.
Qualifications and Experience
Excellent communication skills, with the ability to communicate difficult messages clearly and empathetically; fluency in written and spoken English is required.
Meticulously clean, organized and hard working.
Ability to calmly thrive under pressure, perform consistently and work with a sense of urgency.
Reliable and resourceful.
Possess the ability to deliver luxury hospitality services to all of our guests.
Experience in home maintenance or property ownership.
Must be resourceful and willing to pitch in wherever needed.
Must be a self-starter, and able to recognize need before a task is assigned.
Must be comfortable working in multiple locations, across multiple properties any given day.
Must have a valid US Driver's License and reliable vehicle.
Please note: Flexible availability is a MUST for this position. We operate on a rotating schedule, which includes a combination of day & night shifts, weekends and holidays.
This is a full-time or part-time position. Full time employees qualify for healthcare benefits after 60 days of successful employment, and may be eligible for performance bonuses, as determined by management. Must be willing to be background checked and undergo random drug testing. Reliability, flexibility and a positive attitude are MUSTS! MOST IMPORTANTLY- Resumes are great, but please send us an email/message/cover letter on who you are and why you're interested in this job. Our people are our most important asset, and we want to hire people we love.
Director of Operations
The Opportunity: Be the Heart of a Home. Director of Operations to lead the Property Management division of Beckon and Beckon Homes- a woman-founded and women-led startup and lifestyle brand that helps investors and property owners Find, Furnish, Market and Manage their vacation rentals and property portfolios. Our Director of Operations will oversee teams of employees and contractors across multiple markets, while delivering consistent, world-class, luxury service to homeowners and properties; seamlessly developing and leading the management of each home in our portfolio. Our Director of Operations will oversee every functionality of our Property Management division and will bridge the minutia of the day-to-day happenings inside and around a property and the bigger picture outlook of Beckon as it expands into different markets and sectors. The ideal candidate for this role is absolute in their responsibilities and expectations, yet flexible about how they are achieved and met. They are able to build, implement and teach protocol while blazing a trail based on the greater goals of the company. We say "We want to build this" and they say "I know the way- here's the plan, follow me". They cut through the noise and trim the fat to get to the heart of the matter. They are a master of efficiency. They embrace the purpose of Beckon- to be the heart of a home- and translate that in tangible, practical ways. Our ideal Director of Operations is a people person, who is capable of leading a team, distilling the noise into a conclusive plan and making their colleagues feel calm, confident and supported. Candidate Profile and Experience:
Attention to detail: Application MUST include a cover letter or other means of personal introduction.
Must have extensive experience in managerial and operational settings, preferably in real estate, hospitality or short term rental sectors.
The ability to be a source of consistency and direction in a startup that is rapidly evolving, growing and developing.
Excellent communication skills, with the ability to communicate difficult messages clearly and empathetically; fluency in written and spoken English is required.
The ability to collect, dissect, analyze and communicate data and metrics to advance their division and optimize operational procedures.
Confidently able to build relationships with vendors, particularly in tech sectors, to build efficient and substantive tech stacks.
Extraordinarily tech savvy and preferably able to work within the Apple/Google families with ease.
An active listener who can think quickly and critically under pressure.
Able to confidently solve complex problems, while maintaining customer and client satisfaction and controlling costs.
Superb organization skills in order to prioritize and manage a large volume of cases as well as work autonomously.
The ability to work both autonomously and collectively, with complete transparency.
Possess the ability to deliver luxury hospitality services to all of our guests, team members, vendors and owners.
Experience in home maintenance or property ownership.
No job is too big or too small.
Must be a self-starter, and able to recognize need before a task is assigned.
Must be comfortable delegating and leading with professionalism, while maintaining respectful relationships with vendors, staff, guests and property owners.
Must be comfortable working in multiple locations, across multiple properties any given day, as well as traveling regularly between markets.
Must be able to work cohesively and respectfully with all members of our team, which is progressively led and inclusionary of women, minorities and people of all backgrounds.
Experience Preferred on the Following Platforms/Technologies: